NEW! An integrated service to keep your clients informed.
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Versicom Communications and CCH Small Firm Services have partnered to offer Toll-Free Tax Infoline PLUS (TFTI+), a unique service that keeps your clients informed on the status of their tax return and refund through automatic text messages and e-mail alerts!
Your clients will value receiving up-to-the-minute notifications on the status of their tax return and refund, while you enjoy reduced customer calls. In addition to automated alerts, customers also have access to a toll-free phone number and website 24-hours a day, allowing them to check their status at their convenience.
Best of all, TFTI+ is completely integrated into your ATX
software, making it easy to offer this service!
TFTI+ Benefits:
- Present a Professional Image - Proactively notifying your clients on the status of their return helps establish your practice as a professional and tech-savvy business.
- Improve Customer Satisfaction - Your clients will appreciate receiving up-to-the-minute information on the status of their tax return.
- Increase Productivity - TFTI+ automates the process of informing your customers, which allows you to focus on other important tasks.
- Reduce Stress - By keeping customers informed through automated alerts, you'll reduce the number of client calls with questions on the status of their tax return.
- Expedite IRS Rejects - Immediately informing clients to an IRS reject helps expedite the process of correcting their return and leads to faster retransmission.
- No Set-up Needed - TFTI+ is completely integrated into your tax software and supports all electronically filed returns.
For more information on TFTI+, watch a brief video, read our frequently asked questions (FAQ), or call us at 866-345-4172
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